Privacy Policy

Privacy Policy

Effective Date: November 14, 2024

Welcome to The Quill-inked (thequillinked.com), owned and operated by Swetha & Co. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you visit our website or purchase our products. By accessing or using our website, you agree to the terms outlined in this policy.

1. Data Controller
Swetha & Co
Address: Chennai, India
Email: mybusiness00info@gmail.com

If you have any questions or concerns about this Privacy Policy, please contact us at the email provided.

2. Information We Collect

We collect information to provide you with the best possible experience when using our website and services.

a. Information You Provide

When you interact with our website, you may voluntarily provide us with:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Payment details are collected through secure third-party payment gateways and are not stored on our servers.
  • Account Details: If you create an account, we may collect your login credentials.
  • Communication Data: When you contact us via email or forms, we collect your correspondence.

b. Automatically Collected Information

We collect certain information automatically when you visit our website:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time spent on pages and browsing behavior
  • Referring and exit URLs

This information is collected through cookies and similar tracking technologies. For more details, refer to our [Cookie Policy].

3. Purpose of Data Collection

We use the collected information for the following purposes:

  • To Process Transactions: Complete orders, deliver products, and provide customer support.
  • To Communicate: Respond to inquiries, send order confirmations, and provide updates.
  • To Improve Services: Analyze user behavior to optimize our website and offerings.
  • To Market Products: Send promotional emails and offers (with your consent).
  • To Ensure Security: Detect and prevent fraud or unauthorized access.
  • To Comply with Legal Obligations: Maintain records for audits and legal compliance.

4. Legal Basis for Processing Information

We process your data under the following legal grounds:

  1. Consent: When you voluntarily provide personal information or subscribe to our communications.
  2. Contractual Necessity: For order fulfillment and delivery.
  3. Legal Obligation: To comply with Indian laws and regulations.
  4. Legitimate Interest: To enhance website functionality and user experience.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, delivery partners) to perform services on our behalf.
  • Legal Requirements: If required by law or to protect the rights and safety of Swetha & Co or its users.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

6. Data Storage and Retention

We store your data on secure servers in accordance with applicable laws. We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Payment information is processed and stored by third-party payment gateways that adhere to industry-standard security protocols (e.g., PCI-DSS compliance).

7. Security Measures

We implement reasonable security practices to safeguard your information:

  • Encryption of sensitive data during transmission.
  • Secure servers and firewalls.
  • Regular audits of data security systems.
  • Restricted access to personal information based on a need-to-know basis.

However, no method of transmission over the internet is completely secure. By using our website, you acknowledge and accept this risk.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. Cookies may collect:

  • Browsing history on our site.
  • Preferences for future visits.

You can manage or disable cookies in your browser settings. For more details, refer to our [Cookie Policy].

9. Users’ Rights (Applicable in India)

As a user of our website, you have the following rights under Indian law:

  • Right to Access: Request details of the personal data we hold about you.
  • Right to Correction: Request corrections if your information is inaccurate or incomplete.
  • Right to Withdraw Consent: Revoke your consent to processing activities (e.g., marketing communications).
  • Right to Data Deletion: Request deletion of your data unless required for legal or contractual purposes.

To exercise these rights, please email us at mybusiness00info@gmail.com. We may request identity verification before fulfilling your request.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before sharing any personal information.

11. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the “Last Updated” date. We encourage you to review it periodically.

13. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Chennai, India.

Contact Us

For questions, concerns, or to exercise your rights, please contact us:
Swetha & Co
Address: Chennai, India
Email: mybusiness00info@gmail.com

Thank you for trusting The Quillinked with your personal information. We are committed to protecting your privacy while enhancing your experience.

This policy ensures compliance with Indian data protection laws and provides transparency to build trust with your users.